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What do I do after being hacked?

 
 

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Abstract Abstract

Question: “What to do after being hacked?”

Answer: Clean up all spam pages, do a site:-search to look for spam and porn terms to catch pages you might have missed. Then send a reconsideration request highlighting the hacking. Also upgrade all your software that you are running so you don't get hacked again right away.
0:00
Question from Laura Thieme in Columbus, Ohio. “I have a client who was hacked. It looks like the SEO consultant said things were cleaned up, when they weren't cleaned up correctly. All 30,000 Viagra/Cialis type and all those pages have been removed, but no improvement in the SERPs – Search Engine Results Pages. We sent reconsideration. What do we do now?”.

0:21
I would send another reconsideration request. I would also do a site: search and look for site:example.com viagra, cialis, porn, free sex, any nasty spammy terms you can think of. Just to make sure all the pages are gone and I would also sort of look at the keywords in the webmaster tools console to see which keywords you're showing up for. If any of them look like spam or porn or anything like that, do a fresh look.

0:47
You might also invite someone to take a look on the webmaster help forum and say: “Hey, anything wrong with my site” because sometimes people can spot things there. And make sure that you have a very current, patched version of your software. So if you're running WordPress, make sure you update your WordPress installation. Because sometimes you clean it up and you just get hacked again.

1:07
So if you do a search on the, for “Google Webmaster Blog hacked”, there's two or three posts that we've done and you can read more about that. And when you really do think it's all completely cleaned up, do another reconsideration request and then we'll hopefully get that back in.