Service & Support

Support Documentation & FAQ

How may we be of assistance?

While the Toolbox is self-explanatory and easily understandable for the most part, there are still questions that come up due to its many features and the large amount of data that's available. On this page, we will try to answer these questions as quickly as possible. Please feel free to use one of our direct support options over the phone or through live-chat and e-mail. Alternatively, you will find a list of frequently asked questions and answers on this page, as well as comprehensive documentation for all of the Toolboxe's modules as well as the API.

Frequently asked questions and answers

General questions
Contract, invoice, agency-accounts, account-name, direct debit ...
Module questions
SEO, SEM, universal-search, monitoring, backlinks ...


Toolbox- & API-Documentation

SEO-Module
Visibilityindex, Ranking, PageRank, Competitor-Analysis, Industries ...
Universal-search-Module
News, Videos, Pictures, Shopping, Blogs, Local Search ...
SEM-Module
Keywords, Advertisement-Text, Display-Domains, Competitor-Analysis ...
Links-Module
Links, Linktexts, Nofollow, Geographic Origin, PageRank-Distribution ...
Monitoring-Module
Reports, Directories, Personalized Keywords, Projects, Reporting ...
Application Programming Interface (API)
XML-interface, Queries, API, Automation ...
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